{"id":7367,"date":"2021-03-05T11:23:48","date_gmt":"2021-03-05T04:23:48","guid":{"rendered":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/?p=7367"},"modified":"2021-03-05T11:23:48","modified_gmt":"2021-03-05T04:23:48","slug":"towing","status":"publish","type":"post","link":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/towing\/","title":{"rendered":"Towing"},"content":{"rendered":"\n<p>Menu Towing digunakan oleh SA untuk \u00a0melakukan follow up terhadap kendaraan yang masuk dengan cara towing. SA dapat menelpon dan juga mengupdate status berhasil atau tidaknya follow up dengan pelanggan yang memiliki kendaraan tersebut dengan cara menekan tombol update status.<\/p>\n\n\n\n<p>Menu ini dapat diakses melalui <strong><em>After Sales <\/em>-&gt; <em>Reception <\/em>-&gt; <em>Towing<\/em>.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1853.png\" alt=\"\" class=\"wp-image-7371\" \/><figcaption>Gambar 58 &#8211; Towing<\/figcaption><\/figure><\/div>\n\n\n\n<p><strong>Keterangan Gambar<\/strong> :<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1855.png\" alt=\"\" class=\"wp-image-7373\" \/><\/figure><\/div>\n\n\n\n<p>Merupakan pilihan filter data Towing yang akan ditampilkan, meliputi :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Open -&gt; Status kendaran towing masuk bengkel tetapi belum dilakukan follow up oleh SA.<\/li><li>On Progress -&gt; Status kendaraan towing sudah dilakukan follow up oleh SA (Call Customer).<\/li><li>Completed -&gt; Status kendaraan towing sudah dilakukan follow up oleh SA, dan update data towing.<\/li><li>Cancel -&gt; Status kendaraan towing, batal service.<\/li><li>Closed -&gt; Status kendaraan towing sudah jadi WO.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1858.png\" alt=\"\" class=\"wp-image-7376\" \/><\/figure><\/div>\n\n\n\n<p>Tombol Search digunakan untuk mencari data towing berdasarkan filter yang dipilih.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1859.png\" alt=\"\" class=\"wp-image-7377\" \/><\/figure><\/div>\n\n\n\n<p>Tombol <strong>Lihat<\/strong> digunakan untuk melihat detail data Towing yang telah dibuat.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1861.png\" alt=\"\" class=\"wp-image-7379\" \/><\/figure><\/div>\n\n\n\n<p>Tombol <strong>Call<\/strong> digunakan untuk melakukan Call Customer.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1864.png\" alt=\"\" class=\"wp-image-7382\" \/><\/figure><\/div>\n\n\n\n<p>Tombol <strong>Edit <\/strong>digunakan untuk melakukan perubahan data Towing yang telah dibuat.<\/p>\n\n\n\n<p>1.4.1. Follow Up Towing<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1867.png\" alt=\"\" class=\"wp-image-7385\" \/><figcaption>Gambar 59 &#8211; Follow Up Towing (Call Customer)<\/figcaption><\/figure><\/div>\n\n\n\n<p><strong>Keterangan Gambar<\/strong> :<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1870.png\" alt=\"\" class=\"wp-image-7388\" \/><\/figure><\/div>\n\n\n\n<p>Merupakan tombol \u201cCall\u201d yang digunakan untuk melakukan follow up ke customer dengan cara menghubungi customer melalui telepon. Tombol ini berfungsi jika petugas melakukan follow up melalui perangkat mobile.<\/p>\n\n\n\n<p>1.4.2. Edit Towing<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1872.png\" alt=\"\" class=\"wp-image-7390\" \/><figcaption>Gambar 60 &#8211; Update Towing<\/figcaption><\/figure><\/div>\n\n\n\n<p><strong>Keterangan Gambar<\/strong> :<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>Tanggal Follow Up<\/em><\/strong><\/p>\n\n\n\n<p>Merupakan tanggal dilakukan follow up \/ call customer oleh SA.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong><em>Status Follow Up<\/em><\/strong><\/p>\n\n\n\n<p>Merupakan pilihan status follow up, antara lain :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Open<\/li><li>On Progress<\/li><li>Completed<\/li><li>Cancel<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1876.png\" alt=\"\" class=\"wp-image-7394\" \/><\/figure><\/div>\n\n\n\n<p>Merupakan tombol yang digunakan untuk menyimpan hasil inputan data follow up kendaraan towing.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Menu Towing digunakan oleh SA untuk \u00a0melakukan follow up terhadap kendaraan yang masuk dengan cara towing. SA dapat menelpon dan juga mengupdate status berhasil atau tidaknya follow up dengan pelanggan yang memiliki kendaraan tersebut dengan cara menekan tombol update status. Menu ini dapat diakses melalui After Sales -&gt; Reception -&gt; Towing. Keterangan Gambar : Merupakan [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[96],"tags":[],"class_list":["post-7367","post","type-post","status-publish","format-standard","hentry","category-service-advisor-gr"],"_links":{"self":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts\/7367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/comments?post=7367"}],"version-history":[{"count":0,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts\/7367\/revisions"}],"wp:attachment":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/media?parent=7367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/categories?post=7367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/tags?post=7367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}