{"id":5107,"date":"2021-02-27T19:16:26","date_gmt":"2021-02-27T12:16:26","guid":{"rendered":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/?p=5107"},"modified":"2026-02-10T13:36:02","modified_gmt":"2026-02-10T06:36:02","slug":"wo-list-gr-9","status":"publish","type":"post","link":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wo-list-gr-9\/","title":{"rendered":"WO List (GR)"},"content":{"rendered":"\n<p><strong>1. WO List GR<\/strong><\/p>\n\n\n\n<p>Menu ini berfungsi menampilkan daftar Work Order (WO) yang sudah dibuat di menu SA Main Menu. Pada list data WO terdapat kolom status yang menandakan WO yang dibuat sudah sampai pada tahap apa, sehingga SA dapat memantau pergerakan WO yang ditanganinya. Untuk mengakses menu ini user klik <strong>After Sales &gt; Reception &gt; WO List GR<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-193-1024x477.png\" alt=\"\" class=\"wp-image-16153\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-193-1024x477.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-193-300x140.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-193-768x358.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-193.png 1174w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">WO List GR<\/figcaption><\/figure>\n\n\n\n<p>Penjelasan dari masing-masing field pada menu ini adalah sebagai berikut  ini :<\/p>\n\n\n\n<p><strong>1. A. WO Yang Ditampilkan<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"378\" height=\"98\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-447.png\" alt=\"\" class=\"wp-image-14410\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-447.png 378w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-447-300x78.png 300w\" sizes=\"auto, (max-width: 378px) 100vw, 378px\" \/><figcaption class=\"wp-element-caption\">Data WO yang akan ditampilkan<\/figcaption><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Data Default SA : Menampilkan data WO untuk SA sesuai dengan user login<\/li>\n\n\n\n<li>Data Semua SA : Menampilkan data WO untuk seluruh SA yang ada<\/li>\n<\/ul>\n\n\n\n<p><strong>1. B. Filter Kriteria Pencarian<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"264\" height=\"134\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-637.png\" alt=\"\" class=\"wp-image-14721\"\/><figcaption class=\"wp-element-caption\">Filter Pencarian Berdasarkan<\/figcaption><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Nomor Polisi<\/li>\n\n\n\n<li>Nomor WO<\/li>\n\n\n\n<li>Tanggal<\/li>\n<\/ul>\n\n\n\n<p><strong>1. C. Search<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"66\" height=\"34\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-194.png\" alt=\"\" class=\"wp-image-16154\" style=\"width:103px;height:53px\"\/><figcaption class=\"wp-element-caption\">Search<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Akan menampilkan data WO berdasarkan filter yang sudah di input.<\/p>\n\n\n\n<p><strong>1. D. Daftar Work Order<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"476\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-192-1024x476.png\" alt=\"\" class=\"wp-image-16152\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-192-1024x476.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-192-300x140.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-192-768x357.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-192.png 1178w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">WO List GR<\/figcaption><\/figure>\n\n\n\n<p>Pada list WO yang tampil, terdapat informasi berikut ini :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tanggal\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi terkait tanggal pembuatan work order.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>No. WO\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi nomor dokumen work order pelanggan.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>No. Polisi\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi nomor polisi pelanggan yang melakukan service<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>No. Sementara\n<ul class=\"wp-block-list\">\n<li>Menampilkan Data No. Polisi Sementara yang melakukan service<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Tipe Customer\n<ul class=\"wp-block-list\">\n<li>Menampilkan data Tipe Customer berdasarkan kedatangan (Walk In atau Booking)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pemilik\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi nama pelanggan di STNK.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SA\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi kode service advisor yang membuat WO.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Area Transaksi\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi transaksi lokasi material<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Status WO\n<ul class=\"wp-block-list\">\n<li>Menampilkan informasi status Work Order<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Action \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n<li>View \/ Lihat WO (icon List), untuk melihat detil WO tanpa melakukan perubahan data WO<\/li>\n\n\n\n<li>Edit  (icon Pensil), untuk melakukan perubahan data WO<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Print (icon Printer) untuk mencetak dokumen WO<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>1. E. Filter Parameter Tambahan<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"152\" height=\"213\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-195.png\" alt=\"\" class=\"wp-image-16155\" style=\"width:171px;height:240px\"\/><figcaption class=\"wp-element-caption\">Filter Berdasarkan Parameter<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan informasi untuk melakuan pemfilteran data dengan Tanggal, No. WO, No. Polisi, No. Polisi Sementara, Tipe Customer, Customer, SA, Area Transaksi, dan Status.<\/p>\n\n\n\n<p><strong>1. 1. View WO<\/strong><\/p>\n\n\n\n<p>Merupakan button yang berfungsi untuk melihat data WO yang sudah terbentuk.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-272-1024x472.png\" alt=\"\" class=\"wp-image-16331\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-272-1024x472.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-272-300x138.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-272-768x354.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-272.png 1172w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">View WO<\/figcaption><\/figure>\n\n\n\n<p>Tombol untuk melakukan View Work Order<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-273-1024x449.png\" alt=\"\" class=\"wp-image-16332\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-273-1024x449.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-273-300x132.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-273-768x337.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-273.png 1176w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Accordion View WO<\/figcaption><\/figure>\n\n\n\n<p>Tampilan detail View WO untuk semua accordion hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<p><strong>1. 1. 1. Short Brief<\/strong><\/p>\n\n\n\n<p>Pada accordion menu ini menampilkan data seperti pemilik, pengguna, alamat, On Time\/Late, Waiting Time, Model, history free claim berdasarkan nomor rangka yang diinput dan Job Suggest (apabila kendaraan yang masuk melakukan appointment atau telah melakukan estimasi sebelumnya). Jika nomor rangka yang di input sebelumnya pernah melakukan claim atas FPC, FLC, PLC dan EWC maka datanya akan muncul di tabel Free Claim.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"187\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-1024x187.png\" alt=\"\" class=\"wp-image-16335\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-1024x187.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-300x55.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-768x140.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276.png 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Short Brief<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-1024x416.png\" alt=\"\" class=\"wp-image-16336\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-1024x416.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-300x122.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-768x312.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277.png 1141w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Field Action &amp; Free Claim<\/figcaption><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"988\" height=\"274\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/Capture.png\" alt=\"\" class=\"wp-image-18057\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/Capture.png 988w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/Capture-300x83.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/Capture-768x213.png 768w\" sizes=\"auto, (max-width: 988px) 100vw, 988px\" \/><figcaption class=\"wp-element-caption\">Booking Information<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Berikut penjelasan dari tiap kolom yang ada :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kolom <strong>Service Berkala : <\/strong>berisi data tanggal service berkala.<\/li>\n\n\n\n<li>Kolom <strong>Suggest service Selanjutnya<\/strong> : menampilkan informasi tanggal Service Plan (1-7) berdasarkan tanggal DEC. Penentuan tanggal service plan adalah sebagai berikut :\n<ul class=\"wp-block-list\">\n<li>Service ke-1 = DEC Date + 1 Bulan<\/li>\n\n\n\n<li>Service ke-2 = DEC Date + 6 Bulan<\/li>\n\n\n\n<li>Service ke-3 = Service ke-2 + 6 Bulan<\/li>\n\n\n\n<li>Service ke-4 = Service ke-3 + 6 Bulan<\/li>\n\n\n\n<li>Service ke-5 = Service ke-4 + 6 Bulan<\/li>\n\n\n\n<li>Service ke-6 = Service ke-5 + 6 Bulan<\/li>\n\n\n\n<li>Service ke-7 = Service ke-6 + 6 Bulan<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Sedangkan kolom <strong>Suggest service selanjutnya berdasarkan customer habit<\/strong> (dihitung berdasarkan tanggal aktual service berkala).<\/li>\n\n\n\n<li>Kolom <strong>Booking Request<\/strong> adalah kolom yang menampilkan data tanggal booking request yang disetujui oleh customer, data ini berasa data yang diinput oleh petugas SA di menu Service Explaination dan PSFU,<\/li>\n\n\n\n<li>Kolom <strong>Status Booking Request : <\/strong>kolom yang menampilkan status dari booking request yang disetujui oleh customer.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada <a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\">WO List GR &#8211; Short Brief<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p><strong>1. 1. 2. Plotting Stall<\/strong><\/p>\n\n\n\n<p>Pada tampilan Plotting Stall bisa dilihat letak plotting chip dari kendaraan tersebut seperti berikut:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-1024x472.png\" alt=\"\" class=\"wp-image-16371\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-1024x472.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-300x138.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-768x354.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307.png 1141w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Plotting Stall<\/figcaption><\/figure>\n\n\n\n<p><strong>Keterangan Gambar :<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1426.png\" alt=\"\" class=\"wp-image-6864\"\/><figcaption class=\"wp-element-caption\">Tanggal Plotting Chip<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan pilihan periode yang digunakan untuk menentukan tanggal ploting dari chip.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1427.png\" alt=\"\" class=\"wp-image-6866\"\/><figcaption class=\"wp-element-caption\">Chip WO<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Chip dengan garis kotak hijau, merupakan chip dari data WO yang sedang dibuat saat ini.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1428.png\" alt=\"\" class=\"wp-image-6868\"\/><figcaption class=\"wp-element-caption\">Jam Aktual<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Garis vertical hijau, menandakan posisi waktu saat ini.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1429.png\" alt=\"\" class=\"wp-image-6869\"\/><figcaption class=\"wp-element-caption\">Plotting Info<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan informasi dari kondisi chip saat ini, dengan data sbb :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jumlah Chip -&gt; Jumlah dari chip yang terbentuk oleh data WO<\/li>\n\n\n\n<li>Sisa Durasi -&gt; Sisa waktu yang tersedia dari chip yang ada. 0 dari total 0.5 artinya tidak ada sisa chip yang harus di plotting dari total chip dengan FR 0.5 (sudah di lakukan ploting).<\/li>\n\n\n\n<li>Date -&gt; Tanggal ploting chip<\/li>\n<\/ul>\n\n\n\n<p><strong>1. 1. 3 Informasi Umum<\/strong><\/p>\n\n\n\n<p>Pada Accordion Informasi Umum, terdapat 3 sub-accordion yaitu: <em><strong>Pemilik &amp; Kendaraan, Pengguna, dan Person In Service.<\/strong><\/em><\/p>\n\n\n\n<p><strong>1. 1. 3. 1. Pemilik &amp; Kendaraan (Sesuai STNK)<\/strong><\/p>\n\n\n\n<p>Customer Pemilik adalah Informasi pelanggan sesuai dokumen STNK. Bisa berupa individu ataupun instansi. Data Pemilik bisa diedit. Proses perubahan data pemilik hanya bisa dilakukan secara minor. Pemilik as is namun ada fields yang ingin diubah (contoh ada pergantian no. HP). Apabila secara pemilik berubah, seperti contoh dari A ke B, maka secara sistem tidak diperbolehkan. Perubahan seperti itu hanya bisa dilakukan di reception karena evidence yang didapat lebih valid.<\/p>\n\n\n\n<p>Untuk Pemilik yang sudah memiliki Toyota ID, data Pemilik dan kendaraan akan terisi otomatis mengikuti data yang disimpan pada Toyota ID. Sedangkan Pemilik yang tidak memiliki Toyota ID, maka SA diharuskan mengisikan data informasi kendaraan.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span style=\"text-decoration: underline;\"><em>a. Kategori Pelanggan: Individu<\/em><\/span><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Tampilan View WO untuk Accordion Pemilik (Individu), hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"444\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/SA-1-1024x444.png\" alt=\"\" class=\"wp-image-18148\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/SA-1-1024x444.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/SA-1-300x130.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/SA-1-768x333.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/SA-1.png 1302w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Edit Data Pemilik<\/figcaption><\/figure>\n<\/div>\n\n\n<p>terdapat link\u00a0<em><strong>Lihat One Account Data History\u00a0<\/strong><\/em>yang akan menampilkan detil informasi One Account ID dan history data transaksi di aplikasi mTOYOTA. tombol ini akan muncul jika pelanggan memiliki aplikasi mTOYOTA<\/p>\n\n\n\n<p>One Account History Data akan menampilkan informasi sebagai berikut :<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"644\" height=\"271\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/one-aunt.png\" alt=\"\" class=\"wp-image-18149\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/one-aunt.png 644w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/one-aunt-300x126.png 300w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><figcaption class=\"wp-element-caption\"><strong>One Account History Data<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n<p>terdapat tombol\u00a0<strong><em>Registrasi mTOYOTA<\/em><\/strong>\u00a0; tombol ini digunakan untuk mengirimkan permintaan pendaftaran akun mTOYOTA. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"312\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-280-1024x312.png\" alt=\"\" class=\"wp-image-16339\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-280-1024x312.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-280-300x91.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-280-768x234.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-280.png 1143w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Alamat &amp; Catatan dari Pelanggan<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\">WO List GR &#8211; Pemilik (Individu)<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Tampilan View WO untuk Kendaraan &amp; Asuransi, hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"363\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-281-1024x363.png\" alt=\"\" class=\"wp-image-16340\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-281-1024x363.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-281-300x106.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-281-768x272.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-281.png 1145w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Kendaraan<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"454\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-282-1024x454.png\" alt=\"\" class=\"wp-image-16341\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-282-1024x454.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-282-300x133.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-282-768x341.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-282.png 1143w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Kendaraan &amp; Asuransi<\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><em>b. Kategori Pelanggan: Instansi<\/em><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Tampilan View WO untuk Accordion Pemilik (Instansi), hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"361\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/inst-1024x361.png\" alt=\"\" class=\"wp-image-18150\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/inst-1024x361.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/inst-300x106.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/inst-768x271.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/inst.png 1293w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Edit Data Pemilik<\/figcaption><\/figure>\n<\/div>\n\n\n<p>erdapat link&nbsp;<em><strong>Lihat One Account Data History&nbsp;<\/strong><\/em>yang akan menampilkan detil informasi One Account ID dan history data transaksi di aplikasi mTOYOTA. tombol ini akan muncul jika pelanggan memiliki aplikasi mTOYOTA<\/p>\n\n\n\n<p>One Account History Data akan menampilkan informasi sebagai berikut :<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"644\" height=\"271\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/one-aunt.png\" alt=\"\" class=\"wp-image-18149\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/one-aunt.png 644w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/one-aunt-300x126.png 300w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><figcaption class=\"wp-element-caption\"><strong>One Account History Data<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n<p>terdapat tombol&nbsp;<strong><em>Registrasi mTOYOTA<\/em><\/strong>&nbsp;; tombol ini digunakan untuk mengirimkan permintaan pendaftaran akun mTOYOTA. Ada beberapa kondisi untuk prose<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"353\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-284-1024x353.png\" alt=\"\" class=\"wp-image-16343\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-284-1024x353.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-284-300x103.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-284-768x265.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-284.png 1119w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Alamat &amp; Catatan dari Pelanggan<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<\/em><a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-instansi\/#cdb1a_wogrinstansi\"><em>WO List GR &#8211; Pemilik (Instansi)<\/em><\/a><\/p>\n<\/blockquote>\n\n\n\n<p>Tampilan View WO untuk Kendaraan &amp; Asuransi, hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"415\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-285-1024x415.png\" alt=\"\" class=\"wp-image-16344\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-285-1024x415.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-285-300x122.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-285-768x311.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-285.png 1115w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Kendaraan<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-286-1024x492.png\" alt=\"\" class=\"wp-image-16345\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-286-1024x492.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-286-300x144.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-286-768x369.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-286.png 1115w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Kendaraan &amp; Asuransi<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Sehubungan dengan adanya fields NPWP pada menu ini, berikut adalah penjelasan notifikasi terkait NPWP:<\/p>\n\n\n\n<p><strong>1. Notifikasi : NPWP harus terdiri 15 Digit<\/strong><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Notifikasi ini akan muncul apabila:<\/p>\n\n\n\n<p>&nbsp;&nbsp; \u2022 NPWP yang diisi kurang dari 15 digit<\/p>\n\n\n\n<p>&nbsp; \u2022 Berlaku untuk tanggal transaksi (billing) sebelum tanggal efektif NPWP 16 Digit berlaku<\/p>\n\n\n\n<p><strong>2. Notifikasi : NPWP harus terdiri 16 Digit<\/strong><\/p>\n\n\n\n<p>&nbsp;&nbsp; Notifikasi ini akan muncul apabila:<\/p>\n\n\n\n<p>&nbsp; \u2022 NPWP yang diisi kurang dari 16 digit<\/p>\n\n\n\n<p>&nbsp; \u2022 Berlaku untuk transaksi (billing) setelah tanggal efektif NPWP 16 Digit berlaku<\/p>\n<cite><em>Belum ada informasi terbaru dari pemerintah kapan tanggal\/timing efektif NPWP 16 digit berlaku, jika sudah ada informasi akan kami infokan&nbsp;lebih&nbsp;lanjut.<\/em><\/cite><\/blockquote>\n\n\n\n<p><strong>1. 1. 3. 2. Pengguna (Orang yang Menggunakan Kendaraan &amp; Bukan Driver)<\/strong><\/p>\n\n\n\n<p>Customer Pengguna adalah Informasi pelanggan yg menggunakan kendaraan sehari-hari (bukan supir). Khusus pengguna hanya ada individu, tidak ada instansi.<\/p>\n\n\n\n<p>Tampilan View WO untuk Accordion Pengguna, hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"453\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/ind-1024x453.png\" alt=\"\" class=\"wp-image-18151\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/ind-1024x453.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/ind-300x133.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/ind-768x339.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/ind.png 1317w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"243\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-288-1024x243.png\" alt=\"\" class=\"wp-image-16347\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-288-1024x243.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-288-300x71.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-288-768x183.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-288.png 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Alamat &amp; Catatan dari Pelanggan<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<\/em><a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\"><em>WO List GR &#8211; Pengguna<\/em><\/a><\/p>\n<\/blockquote>\n\n\n\n<p><strong>1. 1. 3. 3. Person In Service<\/strong><\/p>\n\n\n\n<p>Tampilan ini dapat digunakan untuk menginput data kontak person \/ PIC jika terdapat sesuatu hal yang perlu dikonfirmasi terkait dengan pekerjaan service.<\/p>\n\n\n\n<p>Tampilan View WO untuk Accordion Person In Service &amp; Riwayat Servis, hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"172\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-289-1024x172.png\" alt=\"\" class=\"wp-image-16348\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-289-1024x172.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-289-300x50.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-289-768x129.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-289.png 1117w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Person In Service<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<a href=\"http:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\">WO List GR &#8211; Person In Service<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p><strong>1. 1. 4. WAC<\/strong><\/p>\n\n\n\n<p>Pada accordion menu ini memiliki beberapa sub menu seperti interior dan exterior.<\/p>\n\n\n\n<p><strong>A. Interior<\/strong><\/p>\n\n\n\n<p>Tampilan interior digunakan oleh SA untu menginput detail dari WAC terkait kondisi interior kendaraan seperti Km, fuel, ketersediaan ban serep, alaram condition, uang dalam kendaraan, dan lain-lain. Tampilan interior dapat dilihat pada <strong>Gambar 30 \u2013 WAC Interior<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"308\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-1024x308.png\" alt=\"\" class=\"wp-image-18155\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-1024x308.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-300x90.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-768x231.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1.png 1315w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Gambar 30 &#8211; WAC Interior<\/figcaption><\/figure>\n<\/div>\n\n\n<p><strong>B. Exterior<\/strong><\/p>\n\n\n\n<p>Tampilan exterior digunakan oleh SA untuk menginput detail dari WAC terkait defect pada Exterior. Tampilan exterior dapat dilihat pada <strong>Gambar 31 \u2013 WAC Exterior.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"421\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-1024x421.png\" alt=\"\" class=\"wp-image-18156\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-1024x421.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-300x123.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-768x316.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97.png 1330w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"441\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-1024x441.png\" alt=\"\" class=\"wp-image-18157\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-1024x441.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-300x129.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-768x331.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98.png 1350w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>WAC<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"436\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-292-1024x436.png\" alt=\"\" class=\"wp-image-16351\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-292-1024x436.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-292-300x128.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-292-768x327.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-292.png 1074w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">E-Sign &amp; Additional Offer<\/figcaption><\/figure>\n\n\n\n<p><strong>1. 1. 5. Order Pekerjaan<\/strong><\/p>\n\n\n\n<p>Tampilan View WO untuk Accordion Order Pekerjaan (Job List), hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"452\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-293-1024x452.png\" alt=\"\" class=\"wp-image-16352\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-293-1024x452.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-293-300x132.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-293-768x339.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-293.png 1139w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Permintaan dan Keluhan<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"498\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-294-1024x498.png\" alt=\"\" class=\"wp-image-16353\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-294-1024x498.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-294-300x146.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-294-768x373.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-294.png 1162w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Job List<\/figcaption><\/figure>\n\n\n\n<p><strong>1. 3. 8. Job Suggest<\/strong><\/p>\n\n\n\n<p>Pada accordion menu ini digunakan untuk menambahkan pekerjaan yang disarankan untuk dilakukan ketika service. Berikut ini merupakan tahapan pengisian dari job suggest.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Klik Tombol <strong>Edit<\/strong> pada Job Suggest.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1327\" height=\"297\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-4.png\" alt=\"\" class=\"wp-image-18159\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-4.png 1327w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-4-300x67.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-4-1024x229.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-4-768x172.png 768w\" sizes=\"auto, (max-width: 1327px) 100vw, 1327px\" \/><figcaption class=\"wp-element-caption\">Gambar 32 &#8211; Job Suggest<\/figcaption><\/figure>\n<\/div>\n\n\n<p><strong>1. 1. 6. Summary<\/strong><\/p>\n\n\n\n<p>Tampilan View WO untuk Accordion Summary, hanya untuk lihat dan tidak bisa ubah.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"442\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-295-1024x442.png\" alt=\"\" class=\"wp-image-16354\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-295-1024x442.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-295-300x130.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-295-768x332.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-295.png 1141w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-296-1024x397.png\" alt=\"\" class=\"wp-image-16355\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-296-1024x397.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-296-300x116.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-296-768x298.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-296.png 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"255\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-297-1024x255.png\" alt=\"\" class=\"wp-image-16356\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-297-1024x255.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-297-300x75.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-297-768x191.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-297.png 1137w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Summary<\/figcaption><\/figure>\n\n\n\n<p><strong>1. 2. Edit WO<\/strong><\/p>\n\n\n\n<p>Merupakan button yang berfungsi untuk melihat data WO yang sudah terbentuk.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-298-1024x472.png\" alt=\"\" class=\"wp-image-16357\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-298-1024x472.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-298-300x138.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-298-768x354.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-298.png 1172w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Edit WO<\/figcaption><\/figure>\n\n\n\n<p>Setelah SA klik icon <strong>Edit<\/strong>, maka sistem akan menampilkan form sbb : <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"455\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-299-1024x455.png\" alt=\"\" class=\"wp-image-16358\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-299-1024x455.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-299-300x133.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-299-768x341.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-299.png 1174w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Accordion Edit WO<\/figcaption><\/figure>\n\n\n\n<p>Untuk meningkatkan kualitas data agar lebih mudah diolah oleh Dealer &amp; TAM, maka TAM melakukan improvement terhadap data customer pada DMS agar sesuai dengan standarisasi TCM ( artikel  <a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/\">Customer Database 1A \u2013 Individu \u2013 User Manual TAM Dealer Management System <\/a><\/p>\n\n\n\n<p><strong>1. 2. 1. Short Brief<\/strong><\/p>\n\n\n\n<p>Pada accordion menu ini menampilkan data seperti pemilik, pengguna, alamat, On Time\/Late, Waiting Time, Model, history free claim berdasarkan nomor rangka yang diinput dan Job Suggest (apabila kendaraan yang masuk melakukan appointment atau telah melakukan estimasi sebelumnya). Jika nomor rangka yang di input sebelumnya pernah melakukan claim atas FPC, FLC, PLC dan EWC maka datanya akan muncul di tabel Free Claim.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"187\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-1024x187.png\" alt=\"\" class=\"wp-image-16335\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-1024x187.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-300x55.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276-768x140.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-276.png 1140w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Short Brief<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-1024x416.png\" alt=\"\" class=\"wp-image-16336\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-1024x416.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-300x122.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277-768x312.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-277.png 1141w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Field Action &amp; Free Claim<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"142\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-278-1024x142.png\" alt=\"\" class=\"wp-image-16337\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-278-1024x142.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-278-300x42.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-278-768x107.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-278.png 1139w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Booking Information<\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service Plan (1-7): Logic pada field tersebut akan di bangun di fase selanjutnya.<\/li>\n\n\n\n<li>Original Service Plan Date: Service plan yang dihitung berdasarkan tanggal DEC. Pada fase 1A field ini masih belum bisa mengeluarkan value tersebut. Akan disempurnakan di fase selanjutnya.<\/li>\n\n\n\n<li>Adjustment Service Plan Date: Informasi booking service yang telah diinput oleh PIC PSFU di tab Hasil PSFU. Pada fase 1A field belum mengalir ke petugas booking secara sistem sehingga perlu dibantu SOP. Akan disempurnakan di fase selanjutnya.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\">WO List GR \u2013 Short Brief<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p><strong>1. 2. 2. Plotting Stall<\/strong><\/p>\n\n\n\n<p>Pada tampilan Plotting Stall bisa dilihat letak plotting chip dari kendaraan tersebut seperti berikut:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-1024x472.png\" alt=\"\" class=\"wp-image-16371\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-1024x472.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-300x138.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307-768x354.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-307.png 1141w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Plotting Stall<\/figcaption><\/figure>\n\n\n\n<p><strong>Keterangan Gambar :<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1426.png\" alt=\"\" class=\"wp-image-6864\"\/><figcaption class=\"wp-element-caption\">Tanggal Ploting<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan pilihan periode yang digunakan untuk menentukan tanggal ploting dari chip.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1427.png\" alt=\"\" class=\"wp-image-6866\"\/><figcaption class=\"wp-element-caption\">Chip WO<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Chip dengan garis kotak hijau, merupakan chip dari data WO yang sedang dibuat saat ini.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1428.png\" alt=\"\" class=\"wp-image-6868\" style=\"width:53px;height:110px\"\/><figcaption class=\"wp-element-caption\">Jam Aktual<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Garis vertical hijau, menandakan posisi waktu saat ini.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1429.png\" alt=\"\" class=\"wp-image-6869\"\/><figcaption class=\"wp-element-caption\">Ploting Info<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan informasi dari kondisi chip saat ini, dengan data sbb :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jumlah Chip -&gt; Jumlah dari chip yang terbentuk oleh data WO<\/li>\n\n\n\n<li>Sisa Durasi -&gt; Sisa waktu yang tersedia dari chip yang ada. 0 dari total 0.5 artinya tidak ada sisa chip yang harus di plotting dari total chip dengan FR 0.5 (sudah di lakukan ploting).<\/li>\n\n\n\n<li>Date -&gt; Tanggal ploting chip<\/li>\n<\/ul>\n\n\n\n<p><strong>1. 2. 3. Informasi Umum<\/strong><\/p>\n\n\n\n<p>Pada Accordion Informasi Umum, terdapat 3 sub-accordion yaitu: <em><strong>Pemilik &amp; Kendaraan, Pengguna, dan Person In Service.<\/strong><\/em><\/p>\n\n\n\n<p><strong>1. 2. 3. 1. <strong>Pemilik &amp; Kendaraan (Sesuai STNK)<\/strong><\/strong><\/p>\n\n\n\n<p>Customer Pemilik adalah Informasi pelanggan sesuai dokumen STNK. Bisa berupa individu ataupun instansi. Data Pemilik bisa diedit. Proses perubahan data pemilik hanya bisa dilakukan secara minor. Pemilik as is namun ada fields yang ingin diubah (contoh ada pergantian no. HP). Apabila secara pemilik berubah, seperti contoh dari A ke B, maka secara sistem tidak diperbolehkan. Perubahan seperti itu hanya bisa dilakukan di reception karena evidence yang didapat lebih valid.<\/p>\n\n\n\n<p>Untuk Pemilik yang sudah memiliki Toyota ID, data Pemilik dan kendaraan akan terisi otomatis mengikuti data yang disimpan pada Toyota ID. Sedangkan Pemilik yang tidak memiliki Toyota ID, maka SA diharuskan mengisikan data informasi kendaraan.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span style=\"text-decoration: underline;\"><em>a. Kategori Pelanggan: Individu<\/em><\/span><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Untuk melakukan perubahan data, klik tombol <strong>EDIT<\/strong> (icon pencil) pada kolom Action di WO List.<\/p>\n\n\n\n<p>Tampilan Edit WO untuk Accordion Pemilik (Individu).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"501\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-300-1024x501.png\" alt=\"\" class=\"wp-image-16360\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-300-1024x501.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-300-300x147.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-300-768x376.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-300.png 1115w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Informasi Pemilik (Individu)<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-301-1024x445.png\" alt=\"\" class=\"wp-image-16361\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-301-1024x445.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-301-300x130.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-301-768x334.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-301.png 1113w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Edit Pemilik (Individu)<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\">WO List GR \u2013 Pemilik (Individu)<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Tombol \u201cTambah\u201dyang bisa digunakan untuk menginput data alamat pelanggan. Klik tombol tersebut, maka akan muncul tampilan sbb :<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"432\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-339.png\" alt=\"\" class=\"wp-image-14214\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-339.png 672w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-339-300x193.png 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><figcaption class=\"wp-element-caption\">Pop-Up Alamat Pelanggan<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Setelah klik button \u201cEdit\u201d maka akan mengaktifkan beberapa field pada Informasi Pemilik, Alamat, dan Catatan dari Pelanggan.<\/p>\n\n\n\n<p>Setelah melakukan perubahan field-field tersebut pada tiap-tiap informasi, klik button \u201cSave\u201d untuk menyimpan perubahan pada WO.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span style=\"text-decoration: underline;\"><em>b. Kategori Pelanggan: Instansi<\/em><\/span><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Untuk melakukan perubahan data, klik tombol <strong>EDIT<\/strong> (icon pencil) pada kolom Action di WO List.<\/p>\n\n\n\n<p>Tampilan Edit WO untuk Accordion Pemilik (Instansi).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-302-1024x482.png\" alt=\"\" class=\"wp-image-16362\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-302-1024x482.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-302-300x141.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-302-768x361.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-302.png 1118w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Informasi Pemilik (Instansi)<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"354\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-303-1024x354.png\" alt=\"\" class=\"wp-image-16363\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-303-1024x354.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-303-300x104.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-303-768x265.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-303.png 1114w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Edit Pemilik (Instansi)<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<\/em><a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-instansi\/#cdb1a_wogrinstansi\"><em>WO List GR \u2013 Pemilik (Instansi)<\/em><\/a><\/p>\n<\/blockquote>\n\n\n\n<p>Tombol \u201cTambah\u201dyang bisa digunakan untuk menginput data alamat pelanggan. Klik tombol tersebut, maka akan muncul tampilan sbb :<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"716\" height=\"462\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-204.png\" alt=\"\" class=\"wp-image-16164\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-204.png 716w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-204-300x194.png 300w\" sizes=\"auto, (max-width: 716px) 100vw, 716px\" \/><figcaption class=\"wp-element-caption\">Pop Up Alamat<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Setelah klik button \u201cEdit\u201d maka akan mengaktifkan beberapa field pada Informasi Pemilik, Alamat, dan Catatan dari Pelanggan.<\/p>\n\n\n\n<p>Setelah melakukan perubahan field-field tersebut pada tiap-tiap informasi, klik button \u201cSave\u201d untuk menyimpan perubahan pada WO.<\/p>\n\n\n\n<p>Tampilan Edit WO untuk Kendaraan &amp; Asuransi.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"455\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-304-1024x455.png\" alt=\"\" class=\"wp-image-16365\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-304-1024x455.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-304-300x133.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-304-768x341.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-304.png 1114w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Informasi Kendaraan<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"306\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-305-1024x306.png\" alt=\"\" class=\"wp-image-16366\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-305-1024x306.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-305-300x90.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-305-768x230.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-305.png 1113w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Kendaraan<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"282\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-306-1024x282.png\" alt=\"\" class=\"wp-image-16367\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-306-1024x282.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-306-300x83.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-306-768x212.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-306.png 1114w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Asuransi<\/figcaption><\/figure>\n\n\n\n<p>Setelah klik button \u201cEdit\u201d maka akan mengaktifkan beberapa field pada Informasi Pemilik, Alamat, Catatan dari Pelanggan, Informasi Kendaraan, dan Informasi Asuransi.<\/p>\n\n\n\n<p>Setelah melakukan perubahan field-field tersebut pada tiap-tiap informasi, klik button \u201cSave\u201d untuk menyimpan perubahan pada WO.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Sehubungan dengan adanya fields NPWP pada menu ini, berikut adalah penjelasan notifikasi terkait NPWP:<\/p>\n\n\n\n<p><strong>1. Notifikasi : NPWP harus terdiri 15 Digit<\/strong><\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Notifikasi ini akan muncul apabila:<\/p>\n\n\n\n<p>&nbsp;&nbsp; \u2022 NPWP yang diisi kurang dari 15 digit<\/p>\n\n\n\n<p>&nbsp; \u2022 Berlaku untuk tanggal transaksi (billing) sebelum tanggal efektif NPWP 16 Digit berlaku<\/p>\n\n\n\n<p><strong>2. Notifikasi : NPWP harus terdiri 16 Digit<\/strong><\/p>\n\n\n\n<p>&nbsp;&nbsp; Notifikasi ini akan muncul apabila:<\/p>\n\n\n\n<p>&nbsp; \u2022 NPWP yang diisi kurang dari 16 digit<\/p>\n\n\n\n<p>&nbsp; \u2022 Berlaku untuk transaksi (billing) setelah tanggal efektif NPWP 16 Digit berlaku<\/p>\n<cite><em>Belum ada informasi terbaru dari pemerintah kapan tanggal\/timing efektif NPWP 16 digit berlaku, jika sudah ada informasi akan kami infokan&nbsp;lebih&nbsp;lanjut.<\/em><\/cite><\/blockquote>\n\n\n\n<p><strong>1. 2. 3. 2. Pengguna (Bukan Driver)<\/strong><\/p>\n\n\n\n<p>Customer Pengguna adalah Informasi pelanggan yg menggunakan kendaraan sehari-hari (bukan supir). Khusus pengguna hanya ada individu, tidak ada instansi.<\/p>\n\n\n\n<p>Klik <strong>Edit <\/strong>untuk melakukan edit data.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-205-1024x500.png\" alt=\"\" class=\"wp-image-16167\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-205-1024x500.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-205-300x146.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-205-768x375.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-205.png 1102w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Edit Informasi Pengguna<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"497\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-206-1024x497.png\" alt=\"\" class=\"wp-image-16168\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-206-1024x497.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-206-300x146.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-206-768x373.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-206.png 1103w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Alamat dan Catatan dari Pelanggan<\/figcaption><\/figure>\n\n\n\n<p>Setelah klik button \u201cEdit\u201d maka akan mengaktifkan beberapa field pada Informasi Pengguna, Alamat, Catatan dari Pelanggan.<\/p>\n\n\n\n<p>Setelah melakukan perubahan field-field tersebut pada tiap-tiap informasi, klik button \u201cSave\u201d untuk menyimpan perubahan pada WO.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<\/em><a href=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\"><em>WO List GR \u2013 Pengguna<\/em><\/a><\/p>\n<\/blockquote>\n\n\n\n<p><strong>1. 1. 3. 3. Person In Service<\/strong><\/p>\n\n\n\n<p>Tampilan ini dapat digunakan untuk menginput data kontak person \/ PIC jika terdapat sesuatu hal yang perlu dikonfirmasi terkait dengan pekerjaan service.<\/p>\n\n\n\n<p>Tampilan Edit WO untuk Accordion Person In Service.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"253\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-223-1024x253.png\" alt=\"\" class=\"wp-image-14021\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-223-1024x253.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-223-300x74.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-223-768x190.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/05\/image-223.png 1056w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Person In Service<\/figcaption><\/figure>\n\n\n\n<p>List Person In Service Merupakan daftar kontak person yang dapat dipilih. Daftar kontak ini berasal dari data kontak data Person In Service berasal dari field Nama Lengkap, No. Handphone, dan Email Person In Service transaksi Estimasi\/ Appointment\/ Follow Up Appointment GR &amp; BP, SA Main Menu dan WO List (menu yg dipilih sebagai referensi berdasarkan pembaharuan data terakhir)<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>List field terkait dengan improvement Customer Database 1A dapat dilihat pada&nbsp;<a href=\"http:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/customer-database-1a-improvement\/#cdb1a_wogr\">WO List GR \u2013 Person In Service<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<p><strong>1. 2. 4. Riwayat Service<\/strong><\/p>\n\n\n\n<p>Pada tampilan Riwayat Service bisa dilihat data riwayat service kendaraan tersebut dalam kurun waktu tertentu seperti berikut:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"256\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-207-1024x256.png\" alt=\"\" class=\"wp-image-16169\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-207-1024x256.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-207-300x75.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-207-768x192.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-207.png 1126w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Riwayat Service<\/figcaption><\/figure>\n\n\n\n<p><strong>1. 2. 5. Order Pekerjaan<\/strong><\/p>\n\n\n\n<p>Pada tampilan Order Pekerjaan bisa dilihat detail dari pekerjaan dan parts yang digunakan pada WO tersebut seperti berikut:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1449.png\" alt=\"\" class=\"wp-image-6891\"\/><figcaption class=\"wp-element-caption\">Order Pekerjaan<\/figcaption><\/figure>\n<\/div>\n\n\n<p><strong>1. 2. 5. 1. Input Job &amp; Parts<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"567\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-5.png\" alt=\"\" class=\"wp-image-13471\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-5.png 904w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-5-300x188.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-5-768x482.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><figcaption class=\"wp-element-caption\">Jasa dan Material<\/figcaption><\/figure>\n\n\n\n<p>Keterangan Gambar :<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"437\" height=\"97\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-6.png\" alt=\"\" class=\"wp-image-13472\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-6.png 437w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-6-300x67.png 300w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><figcaption class=\"wp-element-caption\">Tipe Pekerjaan<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Penambahan Tipe Pekerjaan yang muncul otomatis atas VIN dengan FPC, FLC, PLC dan Extended Warranty Aktif saat Pembuatan Data Pekerjaan pada transaksi Work Order Creation.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"424\" height=\"105\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-7.png\" alt=\"\" class=\"wp-image-13473\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-7.png 424w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-7-300x74.png 300w\" sizes=\"auto, (max-width: 424px) 100vw, 424px\" \/><figcaption class=\"wp-element-caption\">Nama Pekerjaan<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Transaksi List Job yang tampil adalah Tasklist TWC<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"432\" height=\"87\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-8.png\" alt=\"\" class=\"wp-image-13474\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-8.png 432w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-8-300x60.png 300w\" sizes=\"auto, (max-width: 432px) 100vw, 432px\" \/><figcaption class=\"wp-element-caption\">Tipe Pembayaran<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Default Value &#8221; Warranty&#8221; pada field Pembayaran\/Charge To untuk Tipe Pekerjaan FPC, FLC, PLC, dan  EWC.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"105\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-9.png\" alt=\"\" class=\"wp-image-13475\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-9.png 431w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/10\/image-9-300x73.png 300w\" sizes=\"auto, (max-width: 431px) 100vw, 431px\" \/><figcaption class=\"wp-element-caption\">Data T1<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Untuk T1 Mandatory harus di pilih.<\/p>\n\n\n\n<p>Jika tipe pembayaran PKS, akan ada validasi jika :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kendaraan terdaftar pada master customer PKS<\/li>\n\n\n\n<li>Periode Customer PKS masih aktif<\/li>\n\n\n\n<li>Billing WIP belum lewat jatuh tempo<\/li>\n<\/ul>\n\n\n\n<p>Tipe Diskon PKS  akan muncul jika tipe pembayaran PKS dipilih dan nominal diskon sesuai dengan master customer PKS.<\/p>\n\n\n\n<p><strong>1. 2. 6. Order Pekerjaan Luar (OPL)<\/strong><\/p>\n\n\n\n<p>Pada accordion menu ini digunakan untuk menambahkan pekerjaan luar yang tidak ditangani oleh bengkel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1023\" height=\"669\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/11\/image-4.png\" alt=\"\" class=\"wp-image-13518\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/11\/image-4.png 1023w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/11\/image-4-300x196.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2023\/11\/image-4-768x502.png 768w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/><figcaption class=\"wp-element-caption\">Tipe Claim OPL untuk  Free Claim dan Warranty<\/figcaption><\/figure>\n\n\n\n<p>Jika tipe pembayaran PKS, akan ada validasi jika :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kendaraan terdaftar pada master customer PKS<\/li>\n\n\n\n<li>Periode Customer PKS masih aktif<\/li>\n\n\n\n<li>Billing WIP belum lewat jatuh tempo<\/li>\n<\/ul>\n\n\n\n<p>Tipe Diskon PKS  akan muncul jikan tipe pembayaran PKS dipilih. dan nominal diskon sesuai dengan master customer PKS.<\/p>\n\n\n\n<p><strong>1. 2. 7. WAC<\/strong><\/p>\n\n\n\n<p>Pada tampilan WAC bisa dilihat detail dari hasil WAC yang sudah dilakukan oleh SA meliputi km terakhir, informasi fuel, dan kondisi mobil seperti berikut:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1469.png\" alt=\"\" class=\"wp-image-6912\"\/><figcaption class=\"wp-element-caption\">WAC<\/figcaption><\/figure>\n<\/div>\n\n\n<p><strong>Keterangan Gambar :<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>A. Interior<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"308\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-1024x308.png\" alt=\"\" class=\"wp-image-18155\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-1024x308.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-300x90.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1-768x231.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/WAC1.png 1315w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Gambar 30 &#8211; WAC Interior<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan daftar pengecekan WAC bagian dalam kendaraan, meliputi :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Posisi Odometer \/ KM Terakhir<\/li>\n\n\n\n<li>Posisi bensin pada saat masuk bengkel<\/li>\n\n\n\n<li>Perlengkapan kendaraan seperti :\n<ul class=\"wp-block-list\">\n<li>Ban Serep<\/li>\n\n\n\n<li>P3K<\/li>\n\n\n\n<li>CD\/Kaset<\/li>\n\n\n\n<li>Kunci Steer<\/li>\n\n\n\n<li>Payung<\/li>\n\n\n\n<li>Tool Set<\/li>\n\n\n\n<li>Dongkrak<\/li>\n\n\n\n<li>Clip Karpet<\/li>\n\n\n\n<li>STNK<\/li>\n\n\n\n<li>Buku Service<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Kondisi Alarm [Ok\/Not Ok]<\/li>\n\n\n\n<li>Kondisi AC [Ok\/Not Ok]<\/li>\n\n\n\n<li>Power Window [Ok\/Not Ok]<\/li>\n\n\n\n<li>Jumlah Uang (jika ada)<\/li>\n\n\n\n<li>Catatan lainnya (jika diperlukan)<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-left\"><strong>B. Exterior<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"421\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-1024x421.png\" alt=\"\" class=\"wp-image-18156\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-1024x421.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-300x123.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97-768x316.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-97.png 1330w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"441\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-1024x441.png\" alt=\"\" class=\"wp-image-18157\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-1024x441.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-300x129.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98-768x331.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-98.png 1350w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>WAC<\/strong> <strong>Eksterior<\/strong><\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan hasil pengecekan WAC bagian luar kendaraan, meliputi :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pilihan tipe kendaraan :\n<ul class=\"wp-block-list\">\n<li>Tipe A \u2013 MPV 1<\/li>\n\n\n\n<li>Tipe B \u2013 Sedan<\/li>\n\n\n\n<li>Tipe C \u2013 Hatchback<\/li>\n\n\n\n<li>Tipe D \u2013 Truck<\/li>\n\n\n\n<li>Tipe E \u2013 Pickup<\/li>\n\n\n\n<li>Tipe F \u2013 MPV 2<\/li>\n\n\n\n<li>Tipe G \u2013 SUV<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Pilihan panel yang rusak<\/li>\n\n\n\n<li>Tipe kerusakan -&gt; Baret, Penyok, Rusak, atau Tidak ada kerusakan.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-left\"><strong>C. Kolom e-Sign<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"667\" height=\"295\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-212.png\" alt=\"\" class=\"wp-image-16175\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-212.png 667w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-212-300x133.png 300w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><figcaption class=\"wp-element-caption\">E-Sign<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan kolom tanda tangan elektronik<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"188\" height=\"46\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-209.png\" alt=\"\" class=\"wp-image-16172\" style=\"width:223px;height:55px\"\/><figcaption class=\"wp-element-caption\">Kirim WAC ke BP<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan status jika akan dibuatkan appointment ke BP<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"926\" height=\"67\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-210.png\" alt=\"\" class=\"wp-image-16173\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-210.png 926w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-210-300x22.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-210-768x56.png 768w\" sizes=\"auto, (max-width: 926px) 100vw, 926px\" \/><figcaption class=\"wp-element-caption\">Request Appointment Date<\/figcaption><\/figure>\n\n\n\n<p>Merupakan kolom inputan tanggal request appointment BP<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"539\" height=\"63\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-211.png\" alt=\"\" class=\"wp-image-16174\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-211.png 539w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-211-300x35.png 300w\" sizes=\"auto, (max-width: 539px) 100vw, 539px\" \/><figcaption class=\"wp-element-caption\">Daftar Pilihan BP Center<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Merupakan daftar bengkel BP center yang dapat dipilih.<\/p>\n\n\n\n<p><strong>D. Additional Offer<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"569\" height=\"198\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-213.png\" alt=\"\" class=\"wp-image-16176\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-213.png 569w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2024\/06\/image-213-300x104.png 300w\" sizes=\"auto, (max-width: 569px) 100vw, 569px\" \/><figcaption class=\"wp-element-caption\">Additional Offer<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Additional Offer tersimpan pada data kendaraan dan akan ter-suggest sesuai value terakhir update pada setiap pembuatan transaksi. Tab Data Additional Offer tidak akan muncul untuk case nopol tidak terdaftar (belum pernah transaksi di cabang). Tab Data Additional Offer akan muncul untuk case nopol terdaftar namun hanya bersifat view. Silahkan cek DEC Date pada Tab Free Claim. Jika sudah &gt; 30 bulan maka silahkan tawarkan additional offer test drive dan trade-in.<\/p>\n\n\n\n<p>Fields ini belum terhubung langsung ke DMS bagian sales sehingga silahkan infokan secara operation untuk koordinasi lebih lanjut. Fields ini akan dialirkan juga ke proses setelahnya di aftersales (appointment dan reception) untuk di rekonfirmasi ulang oleh setiap PIC<\/p>\n\n\n\n<p>1.<strong>2. 8. Job Suggest<\/strong> <strong>(CR 7)<\/strong><\/p>\n\n\n\n<p>Pada tampilan Job Suggest bisa dilihat detail job yang disarankan untuk service berikutnya dari teknisi seperti berikut:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"229\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-1024x229.png\" alt=\"\" class=\"wp-image-18065\" style=\"width:640px;height:156px\" srcset=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-1024x229.png 1024w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-300x67.png 300w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7-768x172.png 768w, https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/CR7.png 1327w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Job Suggest<\/figcaption><\/figure>\n<\/div>\n\n\n<p><strong>1. 2. 9. Summary WO<\/strong><\/p>\n\n\n\n<p>Pada tampilan Summary bisa dilihat detail dari keseluruhan WO mulai dari job, parts, OPL, OPB, diskon, dan metode pembayaran seperti berikut:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-content\/uploads\/2021\/03\/image-1472.png\" alt=\"\" class=\"wp-image-6915\" style=\"width:653px;height:817px\"\/><figcaption class=\"wp-element-caption\">Summary<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-left\"><strong>A. Summary Pekerjaan<\/strong><\/p>\n\n\n\n<p>Merupakan ringkasan dari pekerjaan yang akan dilakukan, seperti :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data WO : No. Polisi, No. WO, Kategori WO<\/li>\n\n\n\n<li>Daftar Pekerjaan dan Material<\/li>\n\n\n\n<li>Summary estimasi harga service<\/li>\n\n\n\n<li>Status parts bekas [Dikembalikan \/ Tinggal]<\/li>\n\n\n\n<li>Status tunggu [Ditunggu \/ Ditinggal]<\/li>\n\n\n\n<li>Status cuci [Dicuci \/ Tidak Dicuci]<\/li>\n\n\n\n<li>Status ganti parts [Langsung \/ Izin]<\/li>\n\n\n\n<li>Metode Pembayaran [Tunai \/ Kredit \/ PKS]<\/li>\n\n\n\n<li>Tanggal estimasi delivery<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. WO List GR Menu ini berfungsi menampilkan daftar Work Order (WO) yang sudah dibuat di menu SA Main Menu. Pada list data WO terdapat kolom status yang menandakan WO yang dibuat sudah sampai pada tahap apa, sehingga SA dapat memantau pergerakan WO yang ditanganinya. Untuk mengakses menu ini user klik After Sales &gt; Reception [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[185,190,184],"class_list":["post-5107","post","type-post","status-publish","format-standard","hentry","category-petugas-billing-gr","tag-didx","tag-monitoring-service-progress","tag-update-customer-data"],"_links":{"self":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts\/5107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/comments?post=5107"}],"version-history":[{"count":13,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts\/5107\/revisions"}],"predecessor-version":[{"id":18218,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/posts\/5107\/revisions\/18218"}],"wp:attachment":[{"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/media?parent=5107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/categories?post=5107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dms-catalog.toyota.astra.co.id\/usermanual\/wp-json\/wp\/v2\/tags?post=5107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}